Contact FirstCash Customer Service
FirstCash Phone Numbers and Emails
Toll-Free Number:
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(800) 572-3577
Customer Service:
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(866) 422-2749Collections (First Cash Advance)
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(855) 901-3099Employment and Income Verifications
General Info:
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(817) 335-1100
FirstCash Emails:
FirstCash Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FirstCash Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call FirstCash is 8005723577. 61% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as FirstCash may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FirstCash Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call FirstCash is 8005723577. 61% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as FirstCash may ask you for the following information to identify you as a customer: first and last name.
People call FirstCash mainly because of product/ service, request for information, payments and charges.
31% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact FirstCash is compliance@firstcash.com. 45% of customers use this email address to address their issues and concerns.
How to Contact FirstCash?
Most Popular Number:
| Total calls: 54 | Issue resolved: 1 | Last call: Dec 15, 2025 |
Contact Information
FirstCash Website:
FirstCash Help Center:
Corporate Office Address:
FirstCash Customer Service Reviews
Nobody contacted me. Ridiculous.
Complete waste of time. Cash America didn't disclose important information.
Manager is a terrible team leader can use coaching. Subordinates are only following her lead and that set forth a disrespectful organization. .you first visit to this store in more that 29years and it was my last customer service Is what makes a location thrive.
How Good is FirstCash's Customer Service?
Summary of FirstCash Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FirstCash?
Product/ Service Question:
- “To put a complain”
- “Complaint”
- “Item purchased caught fire”
Payments and Charges Question:
- “Trouble making payment”
- “Payment failed but money has been debited”
- “Payment”
Request for Information Question:
- “Update please”
- “I'm a employee and I was trying to get information on my benefits”
- “I like to know what are the requirements for a small loan”
Shipping and Delivery Question:
- “Little hot and I was getting I had a bad experience at one of your locations I was cussed at I was verbally attacked I even it was in fear of my life I have never been treated with no disrespect like this never in any business”
- “Universal City location address”
- “Refuse sells after saying pick up thr money. I when in to store with someone to get a gun someone else showed kind of gun they wanted management said your not alliw to point or cant get she didnt get the gun she wanted s”
Account Question:
- “Why my account is in hold”
- “Account problem”
- “A collections account ive never taken out”
Employment Question:
- “W2”
- “Job”
Staff Question:
- “Rude manager”
Website/ Application Question:
- “App is missing”
Other Question:
- “I recently received a call telling me I’m to be issued a check”
- “Important”
- “Invalid pin”
Compare FirstCash Customer Service To
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